Shipping policy

SHIPPING POLICY

At HOFUZEN, we are committed to delivering your order in a timely and reliable manner. Please review our shipping policy before placing your order.

Processing Time All orders are processed within 1 to 3 business days after payment confirmation. You will receive an email notification with tracking information once your order has been shipped.

Order Cutoff Time Orders placed before 5:00 PM EST on business days will begin processing the same day. Orders placed after 5:00 PM EST, or on weekends or public holidays, will begin processing on the next business day.

Shipping Rates and Delivery Times We currently ship within the United States only. We do not ship to international destinations at this time. Orders are shipped through trusted carriers, including USPS, UPS, and FedEx, for final delivery within the United States. The following rates apply at checkout:

Standard Shipping: $4.99 USD — Estimated delivery: 8 to 15 business days from the date of order placement, including order processing time of 1 to 3 business days.

Order Tracking Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your shipment through the carrier's website.

Shipping Delays HOFUZEN is not responsible for delays caused by shipping carriers or weather conditions. If your order has not arrived within the estimated timeframe, please contact us and we will assist you in locating your shipment.

Lost or Stolen Packages If your tracking information shows that your package was delivered but you have not received it, please contact us within 7 days of the marked delivery date. We will work with the carrier to investigate and resolve the issue.

Contact Us Email: support@hofuzen.com Phone: +1 (609) 418-6330 Address: 20 Haypress Rd Ste 313, Cranbury, NJ 08512, United States